Archive | Wellbeing, Conflict, Safety

Conflict Management and Personal Safety Qualification

Level 2 Award in Conflict Management and Personal Safety (QCF)

The aim of the qualification is to provide learners with the knowledge required to manage conflict in the workplace as part of their role and be able to manage their own personal safety.  This qualification is aimed at anyone who is required to deal with conflict as part of their role in addition to managing their own personal safety e.g. lone workers.

The qualification is designed for a variety of sectors and roles which require employees and volunteers to manage potential conflict and their own personal safety as part of their role e.g. dealing with members of the public and fellow colleagues.

 

Level 3 Award in Food Allergen Competent Person (QCF)

Our Level 3 Award in Food Allergen Competent Person (QCF) qualification is designed to meet the new EU Food Information for Consumers Regulation 1169/2011

The regulation requires food businesses to provide allergy information on food sold unpackaged.

The qualification is applicable to a wide range of businesses including catering outlets, deli counters, bakeries, care homes, restaurants, shops, etc.

There are also changes to existing legislation on labelling allergenic ingredients in pre-packed foods.

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Teachers report surge in parental aggression

Parental Aggression

Learn more about our Conflict Management for Teachers programme here

Parental aggression is revealed as a key issue in a Times Education Supplement poll, with three quarters of teachers believing parents’ behaviour towards them has deteriorated over the last five years.  Primary school staff are considered the most vulnerable.

At Evince Training we have all the tools needed to address these challenges – helping you to maintain the safety of all staff, pupils and visitors on school premises.  Typically we work with senior leaders to provide bespoke packages for teaching staff, teaching support staff and, importantly, administrators who often feel like they are on ‘the front line’.  We have successfully helped Heads, teachers and support team members gain confidence in managing parental aggression without degrading important relationships where the needs of vulnerable children could be lessened as a consequence.

Providing blended learning, we offer the opportunity to enhance communication skills and to learn to risk assess dynamically in ways convenient to the school and the learner.  We use Boal workshop techniques to utilise the power of theatre to create safe learning opportunities for professional staff who need additional skills, in what can become a difficult if not dangerous environment.

Don’t let lethargy set in, you may regret it later.  Act now. Contact Evince and let us use the experience we have of successfully tackling aggression and teaching others to do so too.  Contact us today to start a conversation about keeping your school safe.

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Read more about the YouGov/TES poll here

Conflict Management / De-Escalation Training

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Our Conflict Management training is designed for anyone who has to communicate effectively, be that with members of the public in situations where people may not act in a normal or expected way or with colleagues where challenging circumstances can arise.

It is not personal safety training, so please do not expect any throws, holds or ninja style moves.  This is in depth training that enables people to communicate effectively and to recognise and respond appropriately to danger signals etc.

The aim of the training is ‘to equip those attending the training to respond appropriately in confrontational or potentially confrontational situations.’

Delegates will learn about the common causes of conflict, they will learn about different types and styles of communication. They will learn about how to recognise and differentiate between ‘warning’ and ‘danger’ signs; they will also learn about ‘impact factors’. They will then learn how they can use this knowledge to keep themselves and others as safe as possible.

Delegates will be able to give examples of how communication might break down, they will also be able to describe strategies on how to minimise the risk of this happening and how to mitigate it if it does.  Delegates will then be given an opportunity to practice their new found skills in a safe learning environment in scenarios based on your particular needs.

The training is designed around a framework of 6 hours contact time. This can be tailored to your needs, for example, we have delivered it across three lots of 2 hour evening events over three weeks in the past. Our flexible approach to bespoke course design and pricing means that we can extend this programme for your specific needs.

Our flexible approach is focused on the principle of making training bespoke to the varying needs of each organisation we support. This allows redesigning knowledge elements to deliver them as a distance learning package at the VLE, our Virtual Learning Environment.  Tell us your needs and we will provide a solution.

We can also add an exciting ‘Forum Theatre’ style event at the conclusion of the day that gives delegates a safe way in which to practice their new skills.

Level 2 Food Safety

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Level 2  Award in Food Safety in Catering (QCF)

This regulated qualification is designed to provide the essential underpinning knowledge and skills to work in the food industry.

It is fully compliant with industry and regulatory standards. Topics covered are regarded by the Foods Standards Agency as important to maintaining good practice in the production and handling of safe food.
The course will suit a diverse range of learners including adults, schools, community groups and businesses etc. who work in or intend to work in the catering industry including those involved in the storage, preparation, cooking and handling of food.Course Duration typically 1 day.

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Laughter Yoga comes to Evince!

laughter-yogaLaughter Yoga is a world wide phenomenon. It is an easy and fun exercise for health and happiness. It reduces Stress and is said to strengthen the immune system.

Laughing keeps you in good mood and cheerful throughout the day, it Oxygenates your brain and makes you feel more energetic.

laughter Yoga helps you to Keep a positive mental attitude in difficult times.

Don’t worry, it does not involve any actual yoga, you can excel at this the first time you try it.

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What is ‘conflict management’?

Our Conflict Management training is designed for anyone who has to communicate effectively, be that with members of the public in situations where people may not act in a normal or expected way or with colleagues where challenging circumstances can arise.

It is not personal safety training, so please do not expect any throws, holds or ninja style moves.  This is in depth training that enables people to communicate effectively and to recognise and respond appropriately to danger signals etc.

The aim of the training is ‘to equip those attending the training to respond appropriately in confrontational or potentially confrontational situations.’

Typically our training involves a single day’s training covering abour 6 hours contact time.  This is a subject that cries out for a bespoke approach to provide as much support as possible for colleagues facing difficult circumstances, be they an everyday occurrence or less frequent risks that have been identified through a risk assessment.

Giving staff knowledge empowers them to get their core business completed more safely and effectively.  Frankly, conflict is costly to employers.  In tough times employees value being supported as well as being rewarded for the contribution they make to an organisation.  Developing conflict management skills breeds confidence and reinforces the importance an employer places in their team, in itself creating teambuilding.

Learn more about our Conflict Management approach